Acceptable use

PhoneRun rents real phones to people who run real accounts. These rules keep every renter's phones and carrier lines in good standing.

What the phones are for

• Running social media accounts that you own, or that your clients own and have asked you to run.
• Testing your own apps on a real US phone and carrier network.
• Checking how ads, search results and app store listings look to a US mobile user.

What is not allowed

• Creating fake accounts in bulk.
• Buying, selling or faking followers, likes, views or reviews.
• Spam, scams, fraud or harassment.
• Selling or lending a phone's number to receive verification codes for other people.
• Bots or scripts that run accounts for you. A person uses each phone.
• Anything that breaks US law, or the rules of the carrier or of the apps you use.
• Renting your phone on to someone else.

What we do about it

We check each business before its phones go live. We keep a log of who opened which phone and when. If a phone is used against these rules we suspend it at once and tell you why by email.

Each app's own rules still apply

A real phone does not change what an app allows. You are responsible for following the terms of every app and service you use on a PhoneRun phone.

Last updated November 15, 2026.